FAQ's

Yes, every itinerary can be adjusted around your preferred pace, interests, and travel dates before final confirmation and full payment.

Packages include accommodation, private transport, English-speaking guides, and listed entrance fees; flights, visas, insurance, and personal expenses remain entirely separate.

No prior experience is required; itineraries are paced for varying fitness levels, with private options available for a gentler journey.

Yes, small-group departures stay intentionally limited, and private touring remains fully available for travelers wanting a more personalized daily pace.

Combined itineraries are certainly possible upon request; our planning team designs a fully connected route across two or more destinations.

Booking several weeks ahead usually secures preferred dates and accommodations, especially during peak seasons like spring and major regional holidays.

Iterisglobe holds your reserved package for 48 hours; full payment at our registered Hong Kong office finalizes the booking completely.

Cancellations submitted at least 24 hours before departure always receive a full refund of the entire total booking amount paid.

Same-day cancellations deduct 50% of the fare as an administrative charge, with the remaining fifty percent returned promptly afterward.

Refunds are processed internally within 24 hours, though external bank networks may still take up to 7 full business days.

Denied boarding due to missing or expired travel documentation is seen as a standard passenger cancellation, with no refund issued.

Independent global suppliers manage accommodation and transport directly, while Iterisglobe still coordinates every arrangement as your single dedicated planning partner.

Arrivals after the departure point deadline always count as a no-show, with the booking automatically cancelled and no refund provided.

Iterisglobe strongly recommends comprehensive travel insurance covering trip cancellation, luggage loss, and emergency repatriation well before every departure.

Yes, passengers must independently review and meet all required wellness protocols set by destination authorities before every international trip departure.

Third-party suppliers handle transport and lodging independently; Iterisglobe always strongly recommends personal travel insurance to cover any potential luggage losses.

Passengers must behave respectfully toward guides, staff, and fellow travelers; disruptive conduct may result in immediate participation termination without refund.

Personal data collected during booking or refunds is handled strictly under Hong Kong's Personal Data Privacy Ordinance, ensuring information safety.